Returns and refund policy

  • Food items (perishable): Non-returnable. Replacements or refunds are only considered if there is a damaged product, incorrect order, or quality issue, and it is reported within 3 days of delivery with photographic evidence.

  • Accessories / non-perishable items (if applicable): We currently do not accept returns. If you receive a defective or incorrect item, report it within 3 days with supporting evidence for evaluation.

  • Timing: Once approved, the refund is processed through your financial institution. The time it takes to post depends on your payment issuer.